24/7 Canvas Support
DID YOU KNOW that Touro has 24/7 Canvas support?
Since the beginning of the transition to Canvas, Faculty, staff and students can make sure of Canvas’s excellent support. There are multiple ways to contact Canvas:
Live Chat:
To chat with a Canvas representative who can answer questions on course set-up and tools within Canvas:
1. Select the Call Canvas Support Hotline: 1. 1-833-255-9716 to chat with a Canvas representative. |
To update your Canvas Profile:
on the Canvas Global Navigation menu.
2. Select “Chat with Canvas Support.”
3. Select “Start Chat.”
4. Type your question to a Canvas representative.Learn more about accessing Canvas help, please revise the video here.
As a reminder, the Canvas team at the Touro College and University Systems level continues to offer webinars on various aspects of Canvas. Webinars that are coming up this week include:
August 20, 2019, Tuesday
10:00am – Accessibility: Adding Closed Captions to Kaltura Videos (to join the session, click https://zoom.us/j/4529039587 )
August 21, 2019, Wednesday
11:00am – Canvas General Training Sessions (to register click https://zoom.us/webinar/register/WN_rDlSvCU2QeuCOMj5XBP6SA )
You can access the complete training schedule at https://touro-iits-dept.s3.amazonaws.com/canvas/calendar.html
If you have questions, feel free to contact Jim O’Connor or myself.
As a reminder, you can access TUC and TUN specific resources at the Center for Innovative Learning and Teaching website at:
https://western.touro.edu/cilt/canvas/
Michael K. Barbour, Ph.D.
Fellow