Learning Canvas: Using Canvas Help

One of the most common questions I get from faculty and staff as they are learning to use Canvas is:

“How do I do X in Canvas?”

One of the nicest features of our Canvas license, in my opinion, is the access to the Canvas support options.  Canvas technicians are available to us 24 hours a day, 7 days a week, 365 days a year.  We have recently added an instructional video on the Center for Innovative Learning and Teaching’s (CILT) website – see https://western.touro.edu/cilt/canvas-transition/ – that describes the different ways that you can access Canvas support.  You can access the video directly by clicking on the image below.


https://youtu.be/AELPe8Xwbpo

In addition to figuring out how to do X in Canvas, this video also describes different aspects of the “Canvas Community” – which is a group of thousands of higher education and K-12 instructional users of Canvas that are willing to help you explore questions like:

“I’d like to try Y in Canvas, but I have no idea how to go about it?”

“I do this in my face-to-face teaching, but is there a way that I can do something similar in Canvas?”

“In the past I have used this software to do Z, is there a way to do that inside of Canvas?”

So be sure to check it out.  And if you have any questions please contact Jim O’Connor or myself.

Michael K. Barbour
Fellow